I regularly receive emails from my clients asking what is going on with their domains and wanting to know why they have been billed twice. To verify their claim they often forward an email to me which has been sent to them requesting immediate payment for their domain renewal.
That is when I have the unpleasant task of explaining that they have been deceived.
These unscrupulous operators are currently targeting small businesses by sending them invoices to renew domain names that don't exist (The ACCC are aware of it and have been warning small businesses of these practices). For example, your address might be tiptoptools.com.au, the Domain reseller will email you an urgent invoice to renew tiptoptools.com before it expires. Did you see what just happened there? They offered you a domain that does not even exist, (it was a .com, not a .com.au) but because it is your name, you will usually just pay it because it seems legitimate.
This is not the end of the issue though, to make it worse, they usually charge astronomically high prices with markups that are sometimes more than ten times the market price. The trouble is, many small business owners are so accustomed to paying all the bills that pour in from all kinds of providers, they often mistake the fraudulent company as a legitimate service provider and simply pay the invoice, only realizing their mistake when the legitimate invoice arrives.
A bit of common sense goes a long way when avoiding a scam. When you receive a bill for your domain or hosting,
If you follow these simple steps, you will save yourself a lot of money and trouble.
Have you ever received one of these deceptive invoices?
Tell us in the comments below.